应届毕业生
本科
2025-06-10 18:12:01
3450人关注职位名：Customer Service 订单客服专员
工作地点：浦东张江园区，提供班车
薪资福利：月薪*13薪，按照国家规定全额缴纳五险一金、提供班车（车贴）/食堂（餐贴）、享受补充商业保险、节日福利、法定带薪年假
Key Job Responsibilities:
负责海外订单处理及跟踪执行，与公司内外部运营团队、进出口物流和相关部门紧密合作。沟通力强，积极的主观能动性，熟悉 SAP系统及英语熟练者优先。
-Review / Validate and process order request in compliance with work process / system and business guidelines.
-Full responsibility for order fulfillment, along with follow up of orders throughout the entire order cycle.
-Anticipates clients’ expectations / unplanned event, and identifies best solution or alternative.
-Differentiate between stakeholder requirements and offerings, choose the best /cost effective solution.
-Increase quality through active participation in problem solving.
-Work continuously on improvements, identify root causes of defects and recommend corrective actions.
-Develop and maintain a strong working relationship with relevant business and functional groups through excellent
communication skills.
-Adherence to all Compliances and Controls on work processes (e.g. ISO, SOX, etc.)
-Adhere to timelines set for each activity
-Act as team backups to other team members
Qualifications / Requirements:
Bachelor Degree with Business, International trading or Logistics related discipline is preferred.
Over 2year related customer service working experience.
Good command of English and Mandarin in speaking, writing, reading and listening
Strong interpersonal and communication skills
注：联系我时，请说是在海淀人才网上看到的。
求职提示：用人单位发布虚假招聘信息，或以任何名义向求职者收取财物（如体检费、置装费、押金、服装费、培训费、身份证、毕业证等），均涉嫌违法，请求职者务必提高警惕。
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专业服务
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1000人以上
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国有企业
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上海市徐汇区衡山路922号建汇大厦
